Question:We are working to develop a new Quality Assurance Program. Part of the Program will include following-up with recently closed consumers and providing them a Consumer Satisfaction Survey. Do you know what obligations, if any, we have as a CIL
Allowable costs for federal grants – can we buy a building?
In that list of costs that are not allowable (found in 45 CFR 75) Interest is sometimes allowable and sometimes not. Generally, interest on loans to manage your cash flow are not deductible whether they are line of credit loans,
More about Asset-Based Community Development
While I am no expert in the science of Asset-Based Community Development,the ideas ring true to me. I like the concept of leading from our strengths, both individually and in community. All of us have gifts, areas where we are
Rebranding – Transforming your Image
Know why you want to change your name, image and logo. What is the new image you want to portray? Youth? Movement? Freedom? Are there any negative perceptions that you want to overcome? How do you dispel the perceptions that
Clarify and agree — in writing!
Back in the 1980s, when I was a very young manager of a new Center in Kansas, the Rehabilitation Services Administration’s regional office brought in a speaker named John Conway to talk to centers and other RSA funded entities about
New Executive Director? Do you really want to change that?
Every new executive director wants to make their mark. Take the time, though, to make sure that the change is what is really needed at this time. Here are some radical changes that Executive Directors sometimes make, and my comments
A few basics about planning
There isn’t a single way to write a strategic plan. We suggest that the CIL set goals and objectives that are measurable, and result in measurable outcomes. If you search for “outcomes” on our website at http://www.ilru.org you will find
What does your dashboard tell you?
I have a new car — new to me, anyway. It is a hybrid, so boy oh boy, did I have a lot to learn about my dashboard. And just when I thought I had it figured out my son-in-law
Business Agility – how to approach your operations in a flexible, responsive manner.
Business agility is closely related to something called “agile project management”, an approach to constantly reassess and adjust priorities and being flexible as the circumstances change, so that you maximize your desired outcomes.Think about it — we live in a
If “Lean” is your dream – How can you grow your center with minimal staff and funding?
We provide considerable information on how to raise money, develop fee for service projects, and partner with funders for other than Independent Living funds. The struggle is getting it done. Everyone is already busy. Who has time to plan and