Note: while your Program Performance Reports (PPRs formerly 704 Reports) were submitted in December, you are continuing to collect data for the year we are in. In fact, you are over a quarter into the next year. Be sure to
How do I teach consumer control to staff?
Question: I’m particularly focused on boundaries and personal choice as reminder to existing peers in their work with consumers. As happens with many of us in any human service in our desire to “help,” I’ve had a couple situations in
Do life goals and dreams need to be realistic?
A few weeks ago I got to attend a great on-location training by IL-Net called “Get to the Core of It: Integrating CIL Core Services for a Holistic Consumer Experience”. (The captioned video will be posted soon.) All of the
Quality Assurance — How do we assure CIL quality?
Question:We are working to develop a new Quality Assurance Program. Part of the Program will include following-up with recently closed consumers and providing them a Consumer Satisfaction Survey. Do you know what obligations, if any, we have as a CIL
Help! Our Center is in a rut!
Request: Our Center is in a rut. We need some ideas to energize our future. As you know, our CIL has been stuck in a rut for quite a few years and we are trying to shake things up and
Are you ready for that emergency?
It’s that time of year again. There are floods, landslide, road washouts and more in California. Weather events happen all across the country. Blizzards. Earthquakes. Tornadoes. Ice storms. Recent fires in the Tennessee towns of Gatlinburg and Pigeon Forge burned
Six Things Every Housing Specialist Needs to Know
Accessible housing is required by the Fair Housing Act, Section 504 of the Rehabilitation Act and the Americans with Disabilities Act. According to HUD guidelines, housing that is accessible facilitates the ability of persons with disabilities to enjoy full use