What are the privacy rights of the people you serve? Can they expect staff to keep visits and personal information private? Do you need consumers to sign a release of information? If yes, when? Some centers seem like tight-knit communities,
Question: I’m looking at the ILRU website hoping to find an existing training on Boundaries … topics like doing things for consumers rather than empowering them, stepping on consumers’ toes, respecting consumer privacy, etc. I’ve been having some difficulty with
We urge you to have a code of ethical conduct to which your staff and board agree. An internet search will provide you with many ideas, but here are some from a Center for Independent Living specific to staff, who
Question: Hi Paula – Do you know of a regulation or rationale why ACL does not want to see social security numbers in CSRs? Does it have to do with HIPAA privacy regulations? Please inform. Thanks – Reply: Yes, it